eQ online banking is available to Institutional and Corporate Banking customers and is compatible with most popular browsers on Windows and Mac devices. eQ Mobile app is available to eQ online banking customers using a compatible Apple or Android device.
Introducing eQ
How could eQ help your business?
Secure and easy to use, eQ gives you visibility and control of your accounts. Capable of managing balances on large numbers of accounts, with an expert support team, eQ is self-service banking that's designed with you in mind.
Set up payees and manage payments
Set up, manage and store your payees and beneficiaries and carry out all your domestic sterling and multi-currency payments.
Manage Deposits
Get indicative rates for deposits in multiple currencies and place funds on the required fixed term including our 35, 60 and 90 day Notice deposits.
Real time indicative rates and FX trading
Access real time indicative rates across multiple currencies, view and transact single and multiple FX trades.
eQ Mobile
eQ Mobile allows users to log in to eQ online banking, view accounts and check balances. eQ payment authorisers can approve batches of payments on the move.
Open accounts online using eQ
Open accounts using eQ with our easy step by step process. Once initiated, you can track the application progress online. Account criteria apply.
eQ help and support
eQ Support Centre
Visit our eQ Support centre for answers to frequently asked questions, using your eQ card reader and information on scheduled downtimes.
Existing eQ customers
You can contact the eQ Helpdesk using Web Chat on eQ online banking or email us on:
eQ Helpdesk is available Monday to Friday, 8am - 6pm UK time. Closed on UK bank holidays.
Find out more about our institutional banking service
We build long-term partnerships, working collaboratively to understand your needs and create tailored solutions to help you grow and prosper. From transactional banking to fund financing to depositary services, all through one point of contact. We’ll bring you ideas to help you manage your money, and be there when you need a financial sounding board.
Existing customers
Contact your Relationship Director
To get access to eQ please contact your Relationship Director using the direct number or email address that you normally use.
Your dedicated relationship team will guide you through the process and help you get started with eQ.
Forgotten your Relationship Directors details? Please email our dedicated service team and a member of the team will put you in touch with them.
Become an Institutional Banking customer
To help us connect you to the right team, please complete our enquiry form with as much detail as possible.
Existing customers
Contact your Relationship Director
To get access to eQ please contact your Relationship Director using the direct number or email address that you normally use.
Your dedicated relationship team will guide you through the process and help you get started with eQ.
Forgotten your Relationship Directors details? Please email our dedicated service team and a member of the team will put you in touch with them.
Become an Institutional Banking customer
To help us connect you to the right team, please complete our enquiry form with as much detail as possible.
Existing customers
Contact your Relationship Director
To get access to eQ please contact your Relationship Director using the direct number or email address that you normally use.
Your dedicated relationship team will guide you through the process and help you get started with eQ.
Forgotten your Relationship Directors details? Please email our dedicated service team and a member of the team will put you in touch with them.
Become an Institutional Banking customer
To help us connect you to the right team, please complete our enquiry form with as much detail as possible.
Existing customers
Contact your Relationship Director
To get access to eQ please contact your Relationship Director using the direct number or email address that you normally use.
Your dedicated relationship team will guide you through the process and help you get started with eQ.
Forgotten your Relationship Directors details? Please email our dedicated service team and a member of the team will put you in touch with them.
Become an Institutional Banking customer
To help us connect you to the right team, please complete our enquiry form with as much detail as possible.
Existing customers
Contact your Relationship Director
To get access to eQ please contact your Relationship Director using the direct number or email address that you normally use.
Your dedicated relationship team will guide you through the process and help you get started with eQ.
Forgotten your Relationship Directors details? Please email our dedicated service team and a member of the team will put you in touch with them.
Become an Institutional Banking customer
To help us connect you to the right team, please complete our enquiry form with as much detail as possible.
Existing customers
Contact your Relationship Director
To get access to eQ please contact your Relationship Director using the direct number or email address that you normally use.
Your dedicated relationship team will guide you through the process and help you get started with eQ.
Forgotten your Relationship Directors details? Please email our dedicated service team and a member of the team will put you in touch with them.
Become an Institutional Banking customer
To help us connect you to the right team, please complete our enquiry form with as much detail as possible.