Digital Banking
Putting you in control of your sterling accounts held in Jersey, Guernsey or Isle of Man.
ibanking
Manange sterling and currency accounts with the ability to make international payments.
If your bank account is held in the UK, and you want to log in or sign up to Digital Banking or ibanking, then please visit www.rbs.co.uk.
Secure and easy to use, eQ gives complete visibility and control of your accounts, along with fast processes.
Capable of managing balances on large numbers of accounts, with an expert support team, eQ is self-service banking that's designed with you in mind.
If you require assistance with any of our internet banking services, please contact our helpdesk on:
eQ online banking
For help & support with our eQ online banking platform
Please visit our eQ Support Centre for frequently asked questions and troubleshooting. Alternatively, if you have a technical query (like I'm a system adminstrator and I'm having trouble loggin in) you can contact the eQ Helpdesk on:
UK and Channel Islands: 0845 8007274
Gibraltar: 00 350 200 47781
Overseas: +44 1534 751900
Lines are open Monday to Friday 8am - 5pm (excluding bank holidays).
Digital Banking
For help & support with our Digital Banking service
If you wish to view information on both UK and RBS International bank accounts, you will require access to both the RBS and RBS International internet banking services.
For help with Online Banking or card-reader assistance you can chat with us. Our webchat agents are available 24/7.
ibanking
For help & support with our ibanking service
If you wish to view information on both UK and RBS International bank accounts, you will require access to both the RBS and RBS International internet banking services.
Telephone: 01534 282870
From abroad: +44 1534 282870
Lines are open Monday to Friday 9am-5pm (except bank holidays). Calls may be recorded.
