Debit card payment support

Helping you resolve debit card payment issues

We’ve got you covered

Here you’ll find support to help resolve common issues with debit card transactions including details on how to dispute a transaction.

How can we help you?

Don't recognise a transaction?

If you don’t recognise a payment on your statement it could be because the company you have made a payment to may have a different trading name from the one you expect. For example, if you bought something from Argos, it could appear on your statement as 'Home Retail Group'.

A quick internet search can help or review our list of common retailer names.