Helping you resolve debit card payment issues
We’ve got you covered
Here you’ll find support to help resolve common issues with debit card transactions including details on how to dispute a transaction.
How can we help you?
Don't recognise a transaction?
If you don’t recognise a payment on your statement it could be because the company you have made a payment to may have a different trading name from the one you expect. For example, if you bought something from Argos, it could appear on your statement as 'Home Retail Group'.
A quick internet search can help or review our list of common retailer names.