Guides and information to support you

Help and support

Help with eQ

Visit our eQ Support Centre for common questions, eQ downtime and legal documents.

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Get in touch

Need to report fraud or report a lost of stolen card? Find information on which team to speak to here. 

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Base Rate changes

How the Bank of England base rate changes may affect you and what you need to know.

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Account reclaims process

Guides and application forms to reclaim funds from a corporate account.

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Debit card payment disputes

Raise a debit card payment dispute online and read more about how we can help you.

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