Get help to identify who processed a transaction
Don't recognise a transaction on your statement?
If you don't recognise a payment on your statement it could be because the company you have made a payment to may have a different trading name from the one you expect. For example something purchased from Burton or TopShop, may appear as ‘Arcadia Group‘ on your statement.
A quick internet search can help or you can review our list of common retailer names.