Fraud & Security

Get help to identify who processed a transaction

Don't recognise a transaction on your statement?

If you don't recognise a payment on your statement it could be because the company you have made a payment to may have a different trading name from the one you expect. For example something purchased from Burton or TopShop, may appear as ‘Arcadia Group‘ on your statement.

A quick internet search can help or you can review our list of common retailer names.

Our list of common retailers

Check our list of common trading names for details of the companies trading under that name or a quick internet search may help identify a retailer.

Still think it's suspicious?

If you've reviewed the transaction and still think it's suspicious and may be fraudulent, please get in touch to report it.