Fraud & Security

Protect your business from malware attacks

What is Malware?

Malware is malicious software used to infect or access your computer, including viruses, trojans, spyware, ransomware and more.

Fraudsters often pretend to be well-known organisations and ask you to click a link or open an attachment. If you open the link or attachment your computer may be infected with malware.

Once infected, your device is likely to run slowly as the malicious software works to intercept data, particularly when you’re logging into your online accounts.

What to look out for

Malware is often disguised in links or prompts that are designed to tempt or scare you into acting. Examples could be:

  • receiving an unexpected gift or prize
  • an unsuccessful parcel delivery
  • health warnings
  • fines linked to tax or traffic violations

If you're unsure, contact the organisation independently as they may have helpful security advice on their website warning it’s a scam.

Be careful of unusual emails from colleagues or messages from friends via social media, asking you to visit a website or open an attachment. If in doubt, check with the individual directly as they may have had their email or social account hacked.

Be wary of the websites you visit, especially if they contain downloadable content that appears attractive or useful. You may be downloading potential malware to your device. Check it’s genuine and from an official source.

Actions you can take

  • Share this page with employees and colleagues so they know what to look out for. Build a culture of security awareness.
  • If someone does click on a malicious link or open an attachment, encourage them to speak out as soon as possible. The quicker it’s identified, the sooner you can act.
  • Keep your browser updated to the latest version, and run all required patches, to ensure your browser security protection is as strong as it can be.
  • Forward any suspicious emails referring to RBS International to phishing@rbsint.com. Most big companies will have their own inbox for reporting phishing emails.