The companion mobile app for eQ online banking
What is eQ Mobile?
eQ Mobile is the mobile app companion to our eQ online banking allowing eQ payment authorisers to approve batches of payments on the move.
eQ Mobile is available for Apple iPhones with operating system version 12.4 or above.
Key features of the app
- eQ payment authorisers can approve batches of payments on the move
- Quick and easy setup with your existing eQ credentials
- Once registered, there is no need for a smartcard and reader
Support for eQ Mobile
Existing eQ customers
If you already use eQ and need further assistance please email the eQ Helpdesk.
eQ Helpdesk email: eQHelpDesk@rbsint.com
The eQ Helpdesk is available Monday to Friday, 8am-5pm (Excluding UK Bank Holidays).
How to download the app
To register for eQ Mobile you require:
- An Apple iPhone with operating system version 12.4 or above
- Authoriser level and eQ Mobile permissions activated within eQ
- eQ smartcard and reader
To download the app:
- Search for eQ Mobile in the Apple App Store
- Install the app on one device only
- Register your connections using your smart card and reader