Useful forms

Not sure which payment type suits you best? Here’s a quick guide to help you choose the right one for what you need.

Faster Payments – GBP to UK only. Ideal for sending money quickly within the UK, usually processed in minutes. There is no payment request form for this. Faster payments can only be initiated via eQ/online banking/telephone banking/in branch via chip and pin (limits apply).

CHAPS (Clearing House Automated Payment System) – GBP to UK only. Usually a same day transaction. Can only be sent to sort codes enabled to receive CHAPS. Can be requested using the ‘sending a CHAPS payment’ template.

Bank of England CHAPS POP codes – The Bank of England have made it a mandatory requirement for a Purpose of Payment code to be quoted on all CHAPS payments related to property transactions. From November 2027 (subject to change), it will be a mandatory requirement for all CHAPS payments. Here is a link to the codes to select from to include in your payment:

Bank of England UK recommended purpose code list

SEPA (Single Euro Payments Area) – Suitable for sending euros within the EU and EEA countries, typically within one business day. Can only be sent to bank BIC codes that are part of the SEPA scheme.

SWIFT – Used for international payments in various currencies.  Can be requested using the ‘sending a payment abroad’ template. 

To make sure your payment lands on time, it needs to hit us before the cut-off. That’s when we start processing and syncing with global schedules. Here’s how value dates are applied to payments received before the cut-off time.

Same day

• GBP – Great British Pounds
• EUR – Euro
• USD – United States Dollar
• CAD – Canadian Dollar
• CHF – Swiss Franc
• DKK – Danish Krone
• SEK – Swedish Krona
• NOK – Norwegian Krone

Next day

• AUD – Australian Dollar
• HKD – Hong Kong Dollar
• JPY – Japanese Yen
• NZD – New Zealand Dollar
• SGD – Singapore Dollar
• ZAR – South African Rand
• CZK – Czech Koruna
• KES – Kenyan Shilling
• MUR – Mauritian rupee
• PLN – Polish złoty

Spot (2 day value)

• AED – United Arab Emirates Dirham
• BHD – Bahraini Dinar
• HUF – Hungarian Forint
• ILS – Israeli New Shekel
• INR – Indian rupee
• KWD – Kuwaiti Dinar
• MAD – Moroccan Dirham
• MXN – Mexican Peso
• OMR – Omani Rial
• QAR – Qatari Riyal
• SAR – Saudi Riyal
• TRY – Turkish Lira
• THB – Thai Baht

When sending money to someone in another country, there may be special rules or details you need to include. These are called country requirements, and they help make sure your payment goes through smoothly.

Each country has its own banking rules. If these aren’t followed, your payment might be delayed, rejected, or incur extra charges.

Some common requirements include:

• Essential payment details – like IBAN (International Bank Account Number), BIC (Bank Identifier Code), or a reason for the payment.
• Supporting documents – such as invoices or contracts.
• Currency rules – some countries limit which currencies can be used or have exchange controls.
• Local bank codes – like Fedwire (USA), IFSC (India), or CLABE (Mexico).
• Security checks – including sanctions screening or compliance reviews.

Below is a list of countries that need extra information for payments to be successful. The list is in alphabetical order to help you find what you need quickly.

If a country is not listed, no extra details are required.

If you're unsure about the purpose of payment code, please check with the person you're sending money to (the beneficiary).

Country Requirement

• Australia – Full beneficiary address required
• Azerbaijan – IBAN must be included on all payments
• Bahrain – Purpose of payment code required
• Canada – Beneficiary address required for payments to Canada or when sending Canadian Dollars (CAD) globally
• Cuba – Beneficiary address required
• Estonia – IBAN must be included on all payments
• France – Full beneficiary address required for payments to Societe Generale
• Georgia – IBAN must be included on all payments
• India – Purpose of payment code required
• Israel – Valid IBAN required
• Jordan – IBAN and purpose of payment code required
• Kosovo – IBAN must be included on all payments
• Kuwait – IBAN and purpose of payment code required
• Lebanon – IBAN must be included on all payments
• Malaysia – Reason for payment required
• Mexico – 18-digit CLABE number required
• Moldova – IBAN must be included on all payments
• Morocco – 24-digit account number and reason/purpose code required
• Palestine – IBAN must be included on all payments
• Pakistan – IBAN must be included on all payments
• Qatar – IBAN and purpose of payment code required
• Saudi Arabia – IBAN must be included on all payments
• Thailand – Full purpose of payment required when sending THB
• Tunisia – IBAN must be included on all payments
• U.A.E. – IBAN, beneficiary address, and purpose of payment code required
• Vietnam – Full purpose of payment required