Company Contacts | RBS International


RBS International
Company contacts

Customers
Useful contacts for customers of all our brands

We want to make it as easy as possible for you to get in touch with us. If your enquiry relates to a particular RBS International brand, please choose from the list below.
 

RBS International

NatWest International


Isle of Man Bank


Coutts Crown Dependencies


NatWest TDS

Media
Contact information for the RBS International Communications team  

The RBS International Communications team are the primary spokespeople for RBS International. Journalists calling out of office hours with an urgent query for the Communications team should call +44 (0)7797 711 250. Out of hours calls will reach our Public Relations partner who will put you in contact with the duty press officer.
 

The Communications team manage reputational media issues affecting the bank as well as the key events in the calendar including financial reporting, regulatory announcements and manage media enquiries for all business areas across RBS International. The Communications team can only deal with enquiries from journalists. Customers should contact our general switchboard +44 (0)1534 285200, or see our customer contacts section and frequently asked questions.


RBS International Communications team contacts:

Email: communications@rbsint.com

Jacqui Patton
Head of Communications
 

Garry Cossar
Communications Manager


Harriet Brooke
Communications Manager

Feedback & complaints
Contact information in relation to giving us feedback or making a complaint

We recognise that at times, things can go wrong. That's why feedback is of paramount importance to us, so that we can address the problems faced by our customers in a timely and fair way.
 

If you would like to make a complaint, please visit the relevant brand page on how to complain.


RBS International

NatWest International


Isle of Man Bank


Coutts Crown Dependencies


NatWest TDS

Supplying goods & services
Contact information for suppliers of good & services

We aim to find responsible suppliers and to treat them fairly. We conduct our supplier tendering and assessment process in an open and transparent manner.


Supplier Code of Conduct

We are committed to doing business with suppliers with openness and integrity, and expect that suppliers will work to these same principles. The supplier code of conduct describes our commitments to suppliers and our ethical expectations of the companies that we work with.
 

Supplier diversity
RBS International is committed to equal opportunities for suppliers, and we recognise that diversity strengthens our supply chain.
 

We believe that this contributes to a stronger, better organisation, able to draw on various resources for the benefit of customers and investors. To us it's an important factor in maintaining long-term growth and competitiveness.
 

RBS Supplier Portal
RBS works in partnership with Taulia Inc. to provide suppliers access to an online portal which enables electronic invoice submission and allows suppliers to take advantage of early payment offers via the optional dynamic discounting. The online platform also provides visibility of live purchase orders, invoices and payment status.
 

Visit the RBS Supplier Portal for further information.

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