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You talk, we listen, we act!

At RBS International we are passionate about ensuring that you receive great customer service from us at all times and your feedback on the service we provide is of vital importance.

Your feedback

There is only one way we can measure both the success of our customer service initiatives and how satisfied you are with them, by continuing to ask you. The companies we use to conduct our surveys are:

  • Fact International
  • Ipsos MORI

These companies will at no time ask for personal details regarding your account/s with RBS International.

If you are approached to participate in future surveys, we sincerely appreciate both the time you take to answer the questions and your honest appraisal of our service to you. What you think really does matter and will help shape the way we serve you in the future.

If you have any questions about our feedback programme or comments on our customer service then please email our Service Quality Manager.