Personal details

Change your account personal details

Changing your address or personal details for your account is easy. Just download the form below, fill it in, sign it and post it to your local branch.

Change of details

Advise us of changes to your personal details.


Using these forms

It's easy to make your payment:

  • Download the form
  • Complete, print and sign
  • Send the completed form to your branch

If you need any help with these forms, simply call +44 (0)1534 286850.

Customers using signal numbers or codewords

Have you agreed to use signal numbers or codewords when dealing with us? Remember to complete the necessary sections on the form - then you can use your signal number or codeword to send the form by fax.