Important information

Please read essential updates and changes relating to your bank accounts and banking services. It is important to check this page on a regular basis for the latest news about your accounts and services.

February 2010

Updates to the Terms and Conditions, personal account fees and Our commitment to you documents:

Personal Banking - Terms and Conditions (PDF File 203KB)

Personal Banking - A guide to personal account fees (PDF File 161KB)

Our commitment to you (PDF File 127KB)

October 2009

Our Terms and Conditions for our personal banking current and savings accounts, our personal account fees and Our commitment to you leaflets can be downloaded:

Personal Banking - Terms and Conditions (PDF File 215KB)

Personal Banking - A guide to personal account fees (PDF File 71KB)

Our commitment to you (PDF File 122KB)

June 2009

Updates to the Visa Debit Terms and Conditions.

Visa Debit Terms and Conditions (PDF File 85KB)

March 2009

We are making some important changes which will allow us to notify you in advance of fees and charges in relation to unarranged borrowing or unpaid items which may be payable by you.

We are not changing the amount of our fees and charges or the way in which these can be incurred.

Personal Banking - Keeping you informed (PDF File 79KB)