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Useful numbers

Please note that opening times and call charges vary.

Telephone banking

Jersey
  • +44 (0)1534 285200

Monday to Friday 7am - 7pm,
Saturday 8am - 1pm
Calls may be recorded.

Guernsey
  • +44 (0)1481 710051

Monday to Friday 7am - 7pm,
Saturday 8am - 1pm
Calls may be recorded.

Isle of Man
  • +44 (0)1624 646464

Monday to Friday 7am - 7pm,
Saturday 8am - 1pm
Calls may be recorded.


Customer Contact Team (Customer Information Pack queries only)

Our dedicated team can help answer questions in relation to your Customer Information Pack.

Please use our Telephone Banking number for any day to day banking matters.

Jersey
  • +44 (0)1534 282007

Monday to Friday 9am - 5pm (UK time)
Calls may be recorded.

Guernsey
  • +44 (0)1481 708407

Monday to Friday 9am - 5pm (UK time)
Calls may be recorded.

Isle of Man
  • +44 (0)1624 637007

Monday to Friday 9am - 5pm (UK time)
Calls may be recorded.

International
  • +44 (0)1534 282007

Monday to Friday 9am - 5pm (UK time)
Calls may be recorded.

Email us cust.support@rbsint.com

Reporting Fraud

All Islands
  • 01534 724365

Open 24 hours a day
Calls may be recorded.


Credit Cards

Lost/stolen credit cards
  • +44 (0)126 850 0813

Open 24 hours a day
Calls may be recorded.

Customer services
  • +44 (0)126 850 8023

Open 24 hours a day
Calls may be recorded.


Debit Cards and Cheque Books

Lost/stolen debit cards and cheque books
  • +44 (0)1534 620050

Open 24 hours a day
Calls may be recorded.


Internet Banking

Digital banking helpdesk

ibanking helpdesk
  • +44 (0)1534 282870

Mon to Fri 9:00am - 5:00pm
(excl. bank holidays)
Calls may be recorded.


Royalties Cheque Services

ten uk Services
  • +44 (0)20 7479 3447

Open 24 hours a day
Calls may be recorded.

Medical Emergencies
  • +44 (0)20 8763 3050

Open 24 hours a day
Calls may be recorded.

Travel Insurance and Medical Screening
  • +44 (0)20 8541 6162

Open 8am – 8pm Monday to Friday and 9am – 5pm on Saturdays
Calls may be recorded.

Car Rental Loss Damage Waiver

Open 8am – 8pm Monday to Friday and 9am – 5pm on Saturdays
Calls may be recorded.

Purchase Protection

Open 8am – 8pm Monday to Friday and 9am – 5pm on Saturdays
Calls may be recorded.