Reporting fraud

Help us to beat the fraudsters

Do you suspect that you've been the victim of fraud - or have you noticed any suspicious transactions on your RBS International account?

You can report this to us by telephoning 0845 300 3986 (Monday to Friday 8am-8pm and Saturday 8am-6pm) or by contacting one of our branches. From outside the United Kingdom, please telephone +44 131 523 8383 (24 hours a day). You can reverse the charges on calls from abroad.

Credit card fraud

If you need to report fraud in relation to a Royal Bank of Scotland credit card, you should telephone 0845 300 4350 (24 hours a day).

From outside the United Kingdom telephone +44 1268 508 020 (24 hours a day). You can reverse the charges on calls from abroad.

Received a suspicious email that claims to be from us

Fraudsters often send random emails pretending to be from banks. If you have received a fraudulent or suspicious email, and not responded to it, please forward the e-mail to phishing@rbs.co.uk

However, if you have responded to the e-mail, and/or you suspect that any of your accounts with us have been accessed online by someone other than yourself, please contact us immediately on 0845 600 8212 (Minicom 0845 900 5960). When calling from abroad please dial +44 131 317 4597 (Minicom +44 141 308 8045).